Terms and Conditions
We are committed to upholding the principle that all clients, residents, and supported employees are able to live and work in an environment that is free from abuse, assault, or neglect.
At Ream Community Services, we are committed to respecting your privacy rights and understand the importance of protecting your personal information. We take proactive steps to comply with relevant Australian privacy legislation, standards, and contractual obligations. To gain a deeper understanding of our privacy practices, we recommend reviewing our Privacy Policy.
Usage of Information
The personal and sensitive information collected by Ream Community Services may vary in type and scope, depending on your interaction with us. We gather such information from clients/customers, individuals receiving our support, beneficiaries, business partners, Ream employees, and online users. The use of personal information is strictly limited to the purposes for which it was provided or for activities related to our operations. The specific purposes for which the collected information is utilized may differ, depending on the source of the information.
For Clients/Customers/Guardians:
• Delivering Ream Community Services
• Tailoring services to meet the specific needs of individuals we support
• Meeting government funding requirements for programs
• Monitoring and evaluating current services and planning for future enhancements
• Creating annual reports and conducting research in collaboration with contracted organizations
• Ensuring compliance with legal obligations and reporting requirements
• Supporting ongoing fundraising and marketing initiatives
For Business Partners:
• Delivering Ream Community Services
• Processing donations and issuing precise receipts
• Managing partnerships and fostering collaborations
• Receiving services from your organization or the employing entity
• Maintaining and nurturing relationships with business partners
• Providing information about the offerings of Ream Community Services
• Keeping business partners informed about public donation appeals, programs, and services updates
For Supporters and the Community:
• Delivering Ream Community Services
• Providing regular communication updates to ensure transparency
• Processing donations or membership fees and issuing precise receipts
• Facilitating continuous fundraising and marketing initiatives
• Offering comprehensive information about Ream Community Services
• Extending invitations to upcoming events and activities
• Recognizing and expressing gratitude for support towards Ream Community Services
Ream Community Services may also collect non-personally identifiable information, such as IP host addresses, pages viewed, browser types, and other data used for statistics and data analysis.
The nature and extent of personal and sensitive information collected by Ream Community Services may include:
• Contact details (name, address, email, etc.)
• Personal details, including date of birth, gender, income, guardians, and next of kin
• Information on personal issues, experiences, and relationships
• Family background, support systems, and community-related information
• Areas of interest, preferences, and dislikes
• Health information and medical history
• Financial information, such as credit card numbers or bank account details
Whenever possible, we collect personal and sensitive information directly from individuals. Collection methods include:
• Telephone interviews
• In-person interviews
• Appointments
• Forms and questionnaires
In some cases, we may obtain information about you from third-party sources. If we collect information in this manner, we will make reasonable efforts to inform you of the purposes for collecting your personal information and the entities to which it may be disclosed, in accordance with the Privacy Act. For example, we may collect information from healthcare professionals, such as doctors, dentists and specialists.
You have the right to access the personal information held by Ream Community Services, request its transfer to a third party, or request corrections if you believe it to be inaccurate. To make such requests or lodge a complaint, please contact us
Any person may withdraw their consent to Ream Community Services communications at any time. This is to be done in writing only by emailing us at – admin@reamservices.com.au
Please make any request to access or correct your information by writing to: admin@reamservices.com.au
Third Parties
Ream Community Services ensures that the personal information of individuals is not shared with any other organization, government agency, or individual, unless certain conditions are met.such as :
The person has consented
Ream Community Services may disclose personal information about an individual if the person has a reasonable expectation of such disclosure, or if we have explicitly informed them that we will do so. Additionally, we may disclose information if it is required or authorized by law, if we believe it is necessary to prevent or reduce a serious and immediate threat to someone’s life, health, or safety, or in other circumstances permitted by the relevant privacy regulations (such as disclosing information reasonably necessary for law enforcement purposes).
Security
At Ream Community Services, we prioritize the security of your personal information. We are dedicated to taking appropriate measures to protect the confidentiality and integrity of the data we collect. We have implemented reasonable physical, electronic, and administrative safeguards to ensure the safety of your information. However, it is important to note that due to the inherent nature of the Internet, we cannot guarantee absolute protection against unauthorized access by third parties, such as hackers. While we strive to maintain the security of our website and servers, your use of our website acknowledges and assumes the associated risks of transmitting information over the internet.
Other Websites
Ream Community Services in not responsible for the privacy practices of websites accessed through links on the Ream Community Services website.
Ream Community Services reserves the right, at our discretion, to change, modify, add, or remove elements of the Privacy Policy and Terms of Use at any time without notice. Your continued use of our services, website, and communication channels after any changes have been posted signifies your acceptance of those changes. If you have any inquiries regarding your privacy or these terms of use, please feel free to contact us via email at admin@reamservices.com.au.
The information provided on the Ream Community Services website is meant for general purposes only and should not be construed as professional advice. It is crucial to seek appropriate professional advice for specific situations. All intellectual property found on this website is the exclusive property of Ream Community Services and is protected by both Australian and international laws. Users of this website do not acquire any rights or interests in the intellectual property and agree not to engage in any activities that would disrupt or violate these laws or the intellectual property rights associated with the content. Ream Community Services and its authorized representatives do not make any guarantees or warranties regarding the accuracy, reliability, or completeness of the materials on this website or any linked sites. Unless prohibited by law, neither Ream Community Services nor its authorized representatives accept liability (whether in contract, tort, negligence, or otherwise) for any errors or omissions in the materials or any loss or damage (direct, indirect, consequential, or otherwise) suffered by any individuals.
Changes to these Terms of use
These Terms of Use may be modified and updated, and any revised versions will be published on this website.
Contact us
If you have any inquiries regarding your privacy or the terms of use, please reach out to us through our General Enquiries.
