Our Policies and Procedures
We are committed to pursuing service delivery excellence and quality in all aspects of our business, and to implementing components of the NDIS Quality and Safeguarding Framework.
Policies and Procedures
Ream Community Services adheres to the regulations set forth by the NDIS (Provider Registration and Practice Standards) 2018 and the rules established by the NDIS Quality and Safeguards Commission. As a certified NDIS provider, we demonstrate compliance with these practice standards and rules.
Additionally, we comply with the National Standards for Disability Services (NSDS), and we undergo annual monitoring audits to ensure alignment with these standards.We adhere to all relevant industry standards, legal requirements, and regulations to ensure the highest level of professionalism and accountability in our operations.
Through our robust Quality Management system, we are committed to providing services of the highest quality, continuously improving our practices, and ultimately enhancing the lives of the individuals we support.
For more information regarding the NDIS Commission’s role, as well as the NDIS practice standards and rules, you can visit the commission’s website at www.ndiscommission.gov.au
Resources
- Work, health and safety policy
- Sustainability policy
- complaints, feedback, whistleblower and disputes policy
- prevention of, responding to allegations of abuse, assault or neglect of clients
- compliance policy
- modern slavery
- vision, mission and values
- person -centred active support policy
- code of conduct policy
- quality policy
Our Response Team operates 24 hours a day five days a week in NSW .
